FAQ

Shipping Time and Delivery Expectations

Shipping times may vary depending on the brand and product. Some orders are shipped the same business day, while others may take 1–2 business days to process. Occasionally, unexpected delays may occur.

In general, you can expect to receive your order within 4–7 business days. If a longer shipping time is anticipated, it will be clearly noted on the product page.

At Summit & Hearth, we take pride in offering some of the fastest processing and delivery times in the industry — paired with exceptional customer service.
For more details, please see our Shipping Policy

Payment Options

We accept a wide range of secure payment methods, including:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and Diner’s Club

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay

For full details, please visit our Payment Policy

Return Policy

We offer a 30-Day Money Back Guarantee on all items. Products must be unused, undamaged, and in their original packaging.
For more information, please read our Return and Refund Policy

Cancellation Policy

Orders can be canceled for a full refund before they have been shipped.
If your order has already shipped, it will fall under our 30-Day Return Policy.

To request a cancellation, please contact us immediately at support@summitandhearth.com
More details can be found in our Order Cancellation Policy.

Summit & Hearth
Phone: +1 888-851-6871
Email: support@summitandhearth.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Address: 7209 Lancaster Pike ste 4 #3051, Hockessin, Delaware 19707, United States