Privacy Policy

Effective Date: October 31, 2025

1. Introduction

Summit & Hearth (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Summit & Hearth.

This Privacy Policy applies to our website, https://summitandhearth.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your preferences or login details.
Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Summit & Hearth, registered in the United States, which is responsible for your information under this Privacy Policy.
Country: Refers to the United States, where Summit & Hearth is based and operates.
Customer: Refers to the individual, company, or organization that uses the Summit & Hearth Service to browse or purchase our products.
Device: Any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit https://summitandhearth.com.
IP Address: A number assigned to every device connected to the Internet, often identifying geographic location.
Personnel: Individuals employed by or contracted with Summit & Hearth to perform a service on our behalf.
Personal Data: Any information that directly or indirectly allows for the identification of an individual.
Service: Refers to the e-commerce and related services provided by Summit & Hearth through our website.
Third-Party Service: Refers to partners such as advertisers, analytics providers, and marketing platforms that may process data on our behalf.
Website: Refers to our online store at https://summitandhearth.com.
You: The individual or entity using our Website or Services.

3. Information We Collect

We collect personal information when you:

Visit our website
Register or create an account
Place an order
Subscribe to our newsletter
Respond to a survey or contact form

Personal Information Collected:

Name / Username
Email Address
Phone Number
Mailing Address
Billing Address

4. How We Use the Information We Collect

We use the information we collect to:

Personalize Your Experience: Tailor content and recommendations based on your interests.
Improve Our Website: Enhance usability, design, and performance.
Improve Customer Service: Quickly respond to your inquiries and support needs.
Process Transactions: Complete and manage your purchases securely.
Administer Promotions: Manage contests, surveys, or marketing offers.
Send Updates: Provide information related to your order or service updates.

5. Information from Third Parties

5.1 End User Information from Third Parties
We may collect data from social media platforms when you engage with us or link your accounts. You can control how much of your information is shared by adjusting your social media privacy settings.

5.2 Customer Information from Third Parties
We may receive limited data from payment gateways or fraud prevention services to verify transactions or detect unauthorized activity.

6. Sharing Your Information

We may share your information with:

Third-Party Service Providers: Trusted partners assisting in operations, analytics, or payment processing, under confidentiality agreements.
Affiliates: Related entities under the control of Summit & Hearth.
Business Transfers: In the event of a merger, acquisition, or sale of company assets.
Legal Requirements: When required to comply with applicable laws or governmental requests.

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience and analyze traffic.
Cookies: Small data files stored on your device to help remember preferences and track interactions.
Managing Cookies: You can set your browser to refuse all cookies or alert you when cookies are being used.

For more details, please review our Cookie Policy.

8. Data Security

We implement multiple layers of protection to safeguard your personal data:

Secure Servers: Sensitive data is transmitted via Secure Socket Layer (SSL) encryption.
PCI Compliance: Payment information is processed through PCI DSS–compliant systems.
Restricted Access: Authorized personnel only.

While we take these measures seriously, no internet transmission is entirely secure, and you share information at your own risk.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Transaction records: 7 years
Marketing data: 2 years

10. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections to inaccurate data
Request deletion of your personal information
Restrict or object to data processing
Request data transfer to another provider

To exercise these rights, please contact us at support@summitandhearth.com.

11. Children’s Privacy

Our services are not directed to individuals under 16 years old, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

12. International Data Transfers

Your information may be transferred and stored on servers located outside your region or country, including the United States. We ensure that such transfers comply with applicable data protection laws.

13. Links to Other Websites

Our Website may contain links to third-party sites not owned or controlled by us. We are not responsible for the content, privacy practices, or security of those external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will appear on this page with a new effective date. Continued use of our Service indicates acceptance of the revised policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Summit & Hearth
Phone: +1 888-851-6871
Email: support@summitandhearth.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Address: 7209 Lancaster Pike ste 4 #3051, Hockessin, Delaware 19707, United States